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Cloud outsourcing comes down to earth
25 January 2021Insurers are being pushed to better manage the operational risks arising from the use of cloud computing. There are some deep challenges involved, but regulations are arriving that might help, as Ronan McCaughey reports
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Insurers urged to improve third-party risk management
27 August 2020Crowe and Oric International highlight the role of third-party risk in building operational resilience
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Operational resilience is key to customer retention
04 June 2020UK research reveals most customers will stomach disruption to service, if the response is adequate
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Insurers to rethink operational resilience post Covid-19
14 May 2020Insurers' operational risk management already faced scrutiny before the Covid-19 pandemic. Now, experts from Crowe and Oric International expect operational resilience to become a priority for management. Ronan McCaughey reports
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Winners crowned at InsuranceERM Awards 2020
13 March 2020The magnificent Tower of London was the venue for the awards ceremony
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Realising the potential of operational risk management
01 May 2018Madeline Betts, Justin Elks and Daniel Bruce set out practical and proportionate ways to improve operational risk processes that add tangible value to a business
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Finalists announced for InsuranceERM Awards
21 December 2017See which companies, teams and individuals have made the shortlist for this year's awards for risk and capital management
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Cyber risk: a practical approach to making risk-based decisions
07 November 2017Insurers need a joined-up approach to managing cyber risk if they are to make the most of digital opportunities while avoiding the threats of cyber attacks and data loss. Crowe Horwath's Justin Elks proposes four steps to achieve this
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Insurers struggle to interpret GDPR
12 September 2017The upcoming EU's General Data Protection Regulation (GDPR) applies to all companies with personal records, but there are certain aspects insurers are finding particularly difficult. Cintia Cheong reports
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The risk managers' view on cyber risk
04 July 2017Operationally and in underwriting, the cyber threat has vexed risk managers. At InsuranceERM's North America conference, panellists discussed the difficulties and how they are trying to overcome them