Presentation: Protecting the customer and the company: examining mis-sellling, customer suitability and reputational risk
- Identifying the key areas concerning consumer protection
- long-term care (LTC)
- Medicare supplement plans
- Contingent deferred annuities (CDAs) offering longevity risk protection
- Creditor-placed insurance
- Regulatory requirements including FINRA's Rule 2111 client suitability guidance
- How to determine whether products are suitable for customers
- Implementing robust disclosure practices to help customers make an informed decision
- Compliance training for agents and brokers
Birny Birnbaum, Economic Advisor and Executive Director, Center for Economic Justice