Deloitte - TrueVoice

Type of System

  • Analytics
  • Customer interaction analytics for quality and conduct risk
  • Risk management

Type of platform

  • Cloud
  • SaaS
  • Server-based
  • Web-based

What are the typical implementation costs?

Costs and timelines vary depending on the deployment option itself. Options include Deloitte hosted or deployment into the Client’s Cloud account. Integration is Api based, providing a cost-efficient implementation model.  

How long does your software take to implement on site?

The primary deployment options are cloud based, with Deloitte hosted, or alternatively deployment onto the client’s cloud itself. Timelines vary from 2 weeks – 3 months.

Please name companies that use the system/solution

We will be happy to provide references on an individual basis.

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Behaviour & emotion analytics: transform contact centres & manage conduct risk www.deloitte.co.uk/truevoice @DeloitteUK

Contacts

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