The overall impact of this crisis on your businesses up to this point?
What risk mitigation steps have you made in the short, medium and long term to respond to the crisis?
From an operational perspective, how are you managing staff working remotely, potential increased levels of illness etc, and what effect is this having on your business?
What kind of impact has the crisis had on your other planned initiatives? Which have been accelerated or postponed?
How does the CRO handle issues around payment of business interruption claims when policy language is not explicit?
What does the industry need in order to provide pandemic risk coverage? Is government support necessary?
What should the industry take away from this crisis?