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Insurers urged to 'think the unthinkable' post-Covid-19

Experts at the Insurance Risk & Capital EMEA virtual conference reflect on the lessons insurers have learnt from the Covid-19 pandemic. Ronan McCaughey explains

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Eiopa in 2021: more staff, more responsibilities

Europe's insurance authority is hiring nearly 35 more staff as its responsibilities grow. Executive director Fausto Parente explains what they will be doing, in conversation with Christopher Cundy

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ERM plays catchup on digital transformation

Digital transformation has long been heralded as a game changer for the insurance business. However, its impact has mostly been confined to insurers' front-end processes - with risk and capital functions proving more challenging to digitalise. Ronan McCaughey explains

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The cloud is a silver lining amid Covid-19

Covid-19 has put to bed any doubts about the use of cloud technology for risk and capital management. The pandemic will also drive more sophisticated risk modelling, as Ronan McCaughey discusses in his review of key trends in the risk software markets

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The Future of Insurance: innovation with a purpose

According to Zurich's head of innovation, Stuart Domingos, the future of insurance should not be driven by technology but by the need to empathise with customers. He talks to Sarfraz Thind

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The Future of Insurance: the operational revolution

Adapting to remote working during to the Covid-19 pandemic was never going to be an easy task. However, insurers think they have coped well and this way of working is here to stay. Paul Walsh reports in the first instalment of our Future of Insurance series

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Value creation analysis finds an "enormous gap" between best and worst insurers

BCG's analysis of value creation by insurers has found a massive gap between companies, much more so than in other industries. And the challenges posed by Covid-19 are putting extra pressure on the worst performers to respond. Christopher Cundy reports

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Australia's life insurers in the emergency room

David Walker reports on the suitability, reputational and distribution crises that are destroying the profitability of the country's life sector

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Equality in insurance: what actions beyond the words?

The US insurance sector was quick to state its support for black lives after George Floyd's death resonated across communities worldwide. It has a questionable history of action on racial inequality, but are things about to change? Sarfraz Thind reports

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The heat is on for climate risk modelling

It is time for catastrophe risk model developers to go beyond a piecemeal approach to addressing climate change, argues Jayanta Guin