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Competition makes loyalty penalty difficult to end, says Direct Line chief
Penny James addressed the loyalty penalty issue at the ABI conference
FCA readies assault on 'unfair' insurance pricing
Add-on prices also continue to cause harm to consumers, warns the regulator
FCA promotes Christopher Woolard to interim CEO
Woolard will replace Andrew Bailey who will become governor of the Bank of England in March
UK insurers cheer Andrew Bailey's appointment as BoE governor
FCA boss will succeed Mark Carney from March 2020
FCA gets tough on climate change disclosures
UK watchdog will consult on new rules in 2020
FCA fines Prudential £24m for annuity sales failures
UK regulator said the insurer had failed to treat some of its customers fairly
Standard Life Assurance hit by £31m fine
UK conduct regulator criticised annuity sales practices at insurer now owned by Phoenix
UK large firms to disclose climate information
The ABI says insurers can be transparent as government launches Green Finance Strategy
UK with-profits customers treated fairly, FCA finds
But areas of poor practice identified in thematic review
Five insurers join UK climate risk forum
The forum aims to build capacity and share best practice across financial regulators and industry