Outsourcing failures cost Liberty Mutual £5.3m

UK regulator issues fine for poor oversight of claims and complaints


Environmental group targets UK insurers over climate risk management

Admiral, Lancashire and Phoenix are accused of failing to include climate risk in their annual reports


EU and UK authorities diverge on Brexit preparations

Eiopa repeats its advice to EU insurers to take contingency measures, while UK supervisors step up and reveal legislative plans. Aggelos Andreou reports


UK regulator demands transparency and signposting in malfunctioning travel insurance market

Insurance market to pay for signposting service, FCA says


Scottish Widows escapes scrutiny over treatment of longstanding customers

"Insufficient basis" for enforcement, FCA says


EU,UK technocrats form “working group” on Brexit risk

ECB and BoE will try to manage the risks of UK’s withdrawal


Use of section 166 reports continues unabated

UK regulators continue to employ outside experts at insurers' cost


RAC fails to comply with FCA's renewal rules

Second insurer named after Admiral


UK publishes second dataset on insurers' claims performance

Claims record of 36 insurers in home and personal accident lines released.


Solvency II not impacting UK insurers' profitability - PRA chief

Sam Woods also rejects need for competition as primary objective