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UK with-profits customers treated fairly, FCA finds
But areas of poor practice identified in thematic review
Six ingredients needed for an effective consumer risk metric
How should insurers communicate the risks and benefits of their products to potential retail customers? A recent paper from the UK Institute and Faculty of Actuaries investigated this question and came up with some surprising results. Christopher Cundy explains
FCA's 2019/20 priorities: Brexit, governance and data ethics
The UK regulator has revealed its key areas of focus for this year and next
FCA fires warning to general insurers on business model risks
Concerns raised over business model complexities resulting in poor customer experiences
Australia reveals life insurance claims and disputes data
Comparison tool shows overall 92% claims acceptance rate
UK insurers required to show customer savings from Ogden rate reform
Amendment to the Civil Liability Act 2018 means insurers must update the FCA
EU and UK supervisors agree to share information in case of no-deal Brexit
Authorities sign agreements with each other and with Eiopa
UK to extend GI "value measures" reporting
Fourth metric introduced in addition to those featured in testing
Aviva concedes it failed to 'clearly display renewal policy quotes'
The insurer said the failure occurred across some of its annually renewable general insurance products
UK not the only loser from Brexit, say insurance regulators
UK and Irish regulators lay out priorities for 2019, with Brexit at top of the list