UK with-profits customers treated fairly, FCA finds

But areas of poor practice identified in thematic review


Six ingredients needed for an effective consumer risk metric

How should insurers communicate the risks and benefits of their products to potential retail customers? A recent paper from the UK Institute and Faculty of Actuaries investigated this question and came up with some surprising results. Christopher Cundy explains


FCA's 2019/20 priorities: Brexit, governance and data ethics

The UK regulator has revealed its key areas of focus for this year and next


FCA fires warning to general insurers on business model risks

Concerns raised over business model complexities resulting in poor customer experiences


Australia reveals life insurance claims and disputes data

Comparison tool shows overall 92% claims acceptance rate


UK insurers required to show customer savings from Ogden rate reform

Amendment to the Civil Liability Act 2018 means insurers must update the FCA


EU and UK supervisors agree to share information in case of no-deal Brexit

Authorities sign agreements with each other and with Eiopa


UK to extend GI "value measures" reporting

Fourth metric introduced in addition to those featured in testing


Aviva concedes it failed to 'clearly display renewal policy quotes'

The insurer said the failure occurred across some of its annually renewable general insurance products


UK not the only loser from Brexit, say insurance regulators

UK and Irish regulators lay out priorities for 2019, with Brexit at top of the list