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Holloway Friendly breaks the mould with readable, educational SFCR

The UK friendly society has taken a radical approach to its Solvency II public reporting, creating a document that can be understood by non-experts but still meeting regulatory requirements. InsuranceERM spoke with chief financial officer Paul Harwood to understand the firm's motives and ask how the redesigned SFCR has been received

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Defining company culture in five questions

An 'inappropriate culture' often takes the blame for all kinds of corporate misdemeanour, but judging the culture and correcting the failings can challenge the best of firms. Paul Harwood suggests a strategy to help management get it right