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An 'inappropriate culture' often takes the blame for all kinds of corporate misdemeanour, but judging the culture and correcting the failings can challenge the best of firms. Paul Harwood suggests a strategy to help management get it right
Australian regulator points to insurance products sold that customers could not claim
The introduction of the Senior Managers and Certification Regime (SMCR) will mean more change for UK insurers in how they ensure that senior staff are appropriately qualified and behave responsibly. Marcus Bonnell describes the main elements of the regime and outlines a plan to deal with it
Rules will replace SIMR and align with banks following mandate from Parliament
Some insurers amending existing contracts to boost solvency ratios, says Sam Woods
Insurer forced to contact policyholders after new rules come into force
Insurer says Wu Xiaohui unable to perform duties for "personal reasons"
Customers affected should seek compensation directly from BA in first instance says ABI
Chinese regulator points to products which "deviate" from traditional insurance
Two more officials said to have been questioned after Xiang Junbo's "serious violations"