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The Future of Insurance: innovation with a purpose

According to Zurich's head of innovation, Stuart Domingos, the future of insurance should not be driven by technology but by the need to empathise with customers. He talks to Sarfraz Thind

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Helvetia abandons IT project at cost of CHF 40m

Swiss insurer expect H1 loss from write-off and Covid-19 impact

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The Future of Insurance: the operational revolution

Adapting to remote working during to the Covid-19 pandemic was never going to be an easy task. However, insurers think they have coped well and this way of working is here to stay. Paul Walsh reports in the first instalment of our Future of Insurance series

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Insurtech weekly: Kin, Demex, Lloyd's Lab, Charles Taylor, Scor, Gradient AI, Concirrus

InsuranceERM's round-up of the insurance technology news

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CyberCube updates cyber risk modelling platform

Account Manager's scoring methodology has been revamped as part of the update

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CPIC plans insurtech unit

Zhong An and PingAn are among those in China selling insurtech ideas widely

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Value creation analysis finds an "enormous gap" between best and worst insurers

BCG's analysis of value creation by insurers has found a massive gap between companies, much more so than in other industries. And the challenges posed by Covid-19 are putting extra pressure on the worst performers to respond. Christopher Cundy reports

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Australia's life insurers in the emergency room

David Walker reports on the suitability, reputational and distribution crises that are destroying the profitability of the country's life sector

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RMS updates tropical cyclone analytic tools

Update comes amid forecasts of increased Atlantic hurricane activity

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Insurtech weekly: Zurich UK; Mapfre Assistance; Scor; eMaxx

InsuranceERM rounds up all the developments in the fast-moving world of insurance technology