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Terms & Conditions

Agreed terms

Your attention is particularly drawn to clause 10 (Limitation of liability).

1. About us

1.1 Company details. Field Gibson Media Limited (company number 02516864) (we and us) is a company registered in England and Wales and our registered office is at Pentagon House, 52-54 Southwark Street, London, England, SE1 1UN. Our VAT number is 947181208. We operate the websites at www.environmental-finance.com, www.insuranceerm.com, www.insuranceassetrisk.com, www.insuranceriskdata.com, www.fieldgibsonmedia.com and www.bonddata.org (Websites).

1.2 Contacting us. To contact us, please email us at [email protected]. How to give us formal notice of any matter under the Contract is set out in clause 11.

2. Our contract with you

2.1 Our contract. These terms and conditions (Terms) together with our Acceptable Use Policy and Privacy Policy apply to your order for our services (Contract). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

2.2 Our services. In these Terms, our services means:

2.2.1 a subscription to: (i) receive access to the pay-to-view areas of a Website; and/or (ii) receive a magazine published by Field Gibson Media, including those for Environmental Finance, Insurance Asset Risk and InsuranceERM (each a Magazine) (such Website materials and Magazines are collectively referred to in these Terms as Content); and

2.2.2 an in-person or online event organised by Field Gibson Media (Event).

2.3 Entire agreement. The Contract is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

2.4 Language. These Terms and the Contract are made only in the English language.

2.5 Your copy. You should print off a copy of these Terms or save them to your computer for future reference.

3. Placing an order and its acceptance

3.1 Placing your order. Please follow the onscreen prompts to place your order. You may only submit an order using the method set out on the relevant Website or with a relevant member of staff of Field Gibson Media Ltd. Each order is an offer by you to receive the services specified in the order subject to these Terms.

3.2 Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

3.3 Accepting your order. Our acceptance of your order takes place when we send an email to you to accept it (Order Confirmation), at which point and on which date (Commencement Date) the Contract between you and us will come into existence. The Contract will relate only to the services confirmed in the Order Confirmation.

4. Subscription terms

4.1 How to subscribe

4.1.1 In order to access the Content, you must first register for a free trial.

4.1.2 You can register for a free trial by completing the registration form on the relevant Website. Whilst most users will be accepted for a free trial, completion of the registration form is not a right to access the Content. We have complete discretion over whether or not to accept your application and we may suspend the free trial if we choose. The free trial will begin on the Commencement Date in accordance with clause 3.3. The free trial will last for one month unless otherwise agreed by the parties in writing. From time to time, we may alter the length of a free trial. You will be entitled to one free trial only within a period specified by us. At our discretion, we may grant you a second free trial. If you believe you have a genuine reason justifying a second free trial, please email us at [email protected].

4.1.3 If you register for a free trial or a paid subscription to access the Content from a Website or Magazine, you must provide the necessary registration details including accurate payment information when required.

4.1.4 It is your responsibility to ensure the accuracy of your registration information and to keep this information up to date. You can do this through the "My Account" section of the Website.

4.2 Subscription options

4.2.1 You may purchase a subscription (whether an individual subscription or a multi-user subscription) to access Content for a period of either one or two years. For longer subscription periods please speak with a relevant member of staff.

4.2.2 Multi-user subscriptions may be purchased to allow multiple members of staff with the same email domain address, or with prior agreed email domain addresses, to access the Content. On multi-user subscriptions the members of staff covered by the subscription will access the website with individual user names, usually the email address.

4.2.3 Multi-user subscriptions must be agreed with an authorised representative from Field Gibson Media in each case. We will discuss with you the benchmark size of the licence and the parameters of the licence with regards to the staff that will be covered i.e. individual department, office, country or global. The cost of the multi-user subscription will depend on the benchmark set.

4.2.4 Once the benchmark is set, we are happy to add additional users during the term of the multi-user subscription even if these additional users take the number of active email addresses above the benchmark. These users may be added by you contacting us or by us identifying new triallists to our Websites that fit the parameters agreed and automatically adding them. This means that the number of authorised users may grow during the term of the multi-user subscription but there will be no extra cost to you. At renewal, we will give you the option to remove the additional users and remain at the benchmark level or to move to a new benchmark.

4.2.5 You may opt out of auto-adding new users if you wish, or to ask for all additional users to be approved by you.

4.2.6 We do not accept use of generic email addresses for multi-user subscriptions or individual subscriptions.

4.3 You must keep your account details safe

4.3.1 On registration for a free trial or a paid subscription, you will need to create a user profile and a password to login to your account. If a user profile has been set up for you to join a multi-user subscription your user name will normally be your email address and a password will be allocated to you. We recommend once you log-in that you change your password to one of your own choice. For security Field Gibson Media cannot see your password but can update it should you wish.

4.3.2 You may not share your password with anyone else. Your password may be used on multiple computers (for example at home, in the office or whilst travelling) but only for your individual use. A password is for one person's use.

4.3.3 Password sharing with any other person is a breach of these Terms. We monitor usage of the Websites to detect password sharing and, if we detect that you have shared your password, we will notify you with details of the incident.

4.3.4 Password sharing will result in additional subscription fees being charged at the prevailing rate according to the number of additional users and/or the cancellation or suspension of your access to the Content.

4.3.5 You are responsible for use of the Websites made by you or anyone else using your username and password. If you suspect your username or password has been compromised, you must notify us immediately by emailing us at [email protected].

4.4 Subscription payment

4.4.1 In order to purchase a subscription you must provide complete and accurate payment information to us when requested. By submitting your payment details you confirm that you are entitled to purchase a subscription using those payment details.

4.4.2 Unless otherwise stated, the subscription price excludes value added tax (VAT). All prices shall be subject to the addition of VAT (where applicable) or any other tax payable as will be indicated on your invoice.

4.4.3 A separate subscription fee shall be payable in respect of the Content of each Website or Magazine that you wish to access. The subscription fee does not include access to any Events. A separate fee shall be payable in respect of each order to attend an Event.

4.5 Your rights and restrictions on use

4.5.1 Unless otherwise stated, all intellectual property rights (including copyright and database rights) in the Content and any part of it are owned by Field Gibson Media or its licensors.

4.5.2 During your free trial, we will grant you a non-exclusive licence to search and view the Content for the purposes of deciding whether you wish to take a paid subscription. During the free trial, you undertake not to download and save in electronic format, copy and paste, make print outs or copies or modify, publish, post, communicate or disseminate any of the Content.

4.5.3 You may view Content on any of the Websites that you have purchased a subscription to access for your individual use on any device compatible with the Websites. You may download and store such Content from the Websites for your individual use and may print (though not photocopy) single copies of articles for your individual use. You must comply with our Acceptable Use Policy at all times when using any of the Websites or when attending an Event.

4.5.4 You may not use the Websites or Content for any unlawful purpose or without getting a licence from us. You may not modify, copy, publish, republish, upload, post, communicate or disseminate Content to third parties without our prior written consent. On some of the Websites the Company has provided a tool that enables the sharing of individual articles and you are permitted to use these if you wish to email an article to a third-party.

4.5.5 You may generate tables from the Websites for use in pitch presentations or conferences for as long as you credit the information to us by clearly and legibly specifying the source (for example, "Source; www.bonddata.org") on the page where the relevant information is displayed.

4.6 Subscription cancellation

4.6.1 You agree that once you have downloaded a Magazine or been granted access to a Website, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period. This means you are not entitled to a refund once you have been granted access to any pay-to-view areas of a Website.

4.6.2 You may notify us at any time of your desire to cancel by writing to us at [email protected]. If you cancel your subscription you will not be entitled to receive a refund for all or part of the subscription fees paid in respect of the subscription period.

4.6.3 We may suspend or cancel your subscription with immediate effect if you breach these Terms. In that instance we will notify you of the cancellation or suspension of your subscription and we will be under no obligation to refund you for all or part of the subscription fees paid.

4.6.4 If we cease to provide the Website or Magazine that you have subscribed to, you will be entitled to a pro rata refund for a payment already made in relation to the remaining period of your subscription.

4.6.5 We will send any refund due under clause 4.6.4 using the same payment method you used for paying the subscription price.

4.7 Subscription renewals

4.7.1 Subscriptions (whether individual or multi-user) will not be renewed automatically. We will contact you by email prior to expiry to ask if you wish to renew your subscription. We may also contact you by telephone to discuss your renewal on the basis of legitimate interest and to ensure your subscription does not unintentionally lapse. We will communicate at this stage the cost of renewing your subscription. There is no notice period if you decide not to renew your subscription.

4.7.2 If you tell us you want to renew your multi-user or individual subscription, we will send you an invoice for the renewal subscription fee to the address you provided during your registration, unless you have notified us of a change.

4.7.3 We have the right to increase the price of your subscription with effect from the renewal date. We will communicate any changes in the price in advance when you are offered renewal. If you chose not to accept the price increase then we have the right not to offer renewal.

5. Event terms

5.1 Event registration

5.1.1 Unless you specify otherwise in writing, by registering to attend an Event, you agree to us publishing your name and the name of your company or organisation in the conference brochure or relevant Event app where we list the attendees.

5.1.2 By registering for an Event as a representative of a company or organisation you confirm that you are authorised to enter into the Contract on these Terms on behalf of the relevant company or organisation.

5.2 Event attendance

5.2.1 Please let us know at the time of making the order if you have any special access requirements for in-person Events. If you notify us of any dietary requirements at least seven (7) days before the Event, we will use all reasonable endeavours to accommodate your requirements. Please note that we might not be able to provide you with a suitable alternative if we receive notification about your dietary requirements less than seven (7) days before the Event.

5.2.2 You must not photograph or record the Event (whether by video or audio) without our prior written consent. This restriction applies to all attendees (including delegates and sponsors).

5.2.3 On the day(s) of the Event whilst you are in attendance, we are not responsible or otherwise liable to you for any loss or damage to your personal property unless caused directly by our negligence.

5.2.4 You must comply with all rules, regulations, and other reasonable instructions of the owner of the venue at which an in-person Event is taking place or the host of an online Event and we reserve the right, without any liability, to refuse admission or eject you from any Event if you fail to comply with these Terms or if, in our opinion, you represent a security risk, nuisance or annoyance to the running of the Event.

5.2.5 You must not reproduce materials distributed at an Event for commercial purposes such as by selling or licensing those materials to third parties.

5.2.6 We may take photos and make video recordings at Events that we may use for our business purposes. If you wish to ensure that you do not appear in photos or videos that we take please inform us in writing at [email protected] at least 7 days prior to the Event.

5.3 Technical issues for online Events

5.3.1 You are solely responsible for maintaining your internet connection for the duration of any online Event and for ensuring that your systems, equipment or device are compatible with the platforms we use to host the online Event prior to registration. As organiser we will always try to assist but we do not have oversight of your systems.

5.3.2 We shall not be liable if your access to an online Event is delayed or interrupted as a result of any connectivity or other technical issues caused by your internet provider or other reasons beyond our control.

5.4 Event payment

5.4.1 The Event fee is payable in full at the time when you receive the Order Confirmation. We may change the Event price at any time but this will not affect registrations which have already been confirmed by us. We cannot guarantee your place until you have paid the Event fee. The Event fee does not include any expenses that you may incur in attending the Event (for example travel to or from an in-person Event and any accommodation costs incurred). These additional costs are your responsibility.

5.4.2 Unless otherwise stated, the Event fee excludes VAT. All prices shall be subject to the addition of VAT (where applicable) or any other tax payable and such taxes will be indicated on your invoice.

5.4.3 At our discretion, we may offer you a discount on the Event fee if you have purchased a subscription to access Content.

5.4.4 The Event fee does not entitle you to access to any Content. A separate subscription fee shall be payable in respect of each Website or Magazine that you wish to access.

5.4.5 Our usual term of accounts is for payment to be made within thirty (30) days from the date of the Order Confirmation, however all attendees must settle their accounts in full by the start of the Event. If we have not received payment in full by the start of the Event, we reserve the right to refuse you entry or request a credit card guarantee on the day to gain entry.

6. Payment security

6.1 For payments by card, we will use all reasonable endeavours to safeguard the confidentiality of your credit or debit card details through the use of encryption technology and firewalls. However, "faultless" security does not exist on the internet. Your card number and contact information will be provided to our payment gateway, Elavon Digital Europe Limited, trading as 'Opayo' (formerly known as 'SagePay'), at the time of purchase. Each payment processor has its own privacy and data collection practices and we have no responsibility or liability for these independent third parties. Elavon Digital Europe Limited is a PCI-DSS compliant service merchant provider, details can be found at www.elavon.co.uk

7. Services

7.1 We will exercise reasonable skill and care in providing the Websites, Magazines, Content and in organising or hosting the Events.

7.2 We will use reasonable endeavours to make the Content available 24 hours a day, seven (7) days a week, except for essential maintenance that needs to be carried out on the Websites from time to time.

8. How we may use your personal information

8.1 We will use any personal information you provide to us to:

8.1.1 deliver the services you have ordered;

8.1.2 process your payment for the services you have ordered; and

8.1.3 inform you about similar services that we provide, but you may stop receiving these at any time by contacting us.

8.2 We will process your personal information in accordance with our Privacy Policy the terms of which are incorporated into this Contract.

9. Third party websites, services and products

9.1 The Websites contain links to other internet websites provided by independent third parties, including advertisers' and sponsors' websites (Third Party Websites). We include these links to give you an opportunity to access other webpages that we feel may be of assistance to you.

9.2 We make no representations or warranties and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any Third Party Websites, or any transactions completed, and any contract entered into by you, with any such third party. Any contract entered into and any transaction completed via any Third Party Website is between you and the relevant third party, and not Field Gibson Media. We recommend that you refer to the third party's website terms and conditions and privacy policy prior to using the relevant Third Party Website. We do not endorse or approve any Third Party Websites nor the content of any Third Party Websites.

10. Limitation of liability: Your attention is particularly drawn to this clause

10.1 Subject to clause 10.7, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

10.1.1 loss of profits;

10.1.2 loss of sales or business;

10.1.3 loss of agreements or contracts; or

10.1.4 any indirect or consequential loss.

10.2 In relation to the Websites and Magazines:

10.2.1 if you are a subscriber and we breach these Terms, our liability to you for any direct damages incurred from using the Content is limited to the price you paid for your subscription during the year in which you have incurred the damage.

10.2.2 we provide the Content for general information purposes only and we do not provide financial, tax, legal, accounting or other professional advice. Some Content may contain the opinion of third parties and we are not responsible for these opinions.

10.3 In relation to any Event:

10.3.1 views expressed by speakers are their own and we have no liability in relation to any advice given or opinions expressed by speakers during an Event. Any materials used or distributed at an Event are for general information purposes only and should not be relied upon in making financial, legal, tax, accounting or other decisions;

10.3.2 you are responsible for arranging your own insurance in connection with attending an Event and, subject to clause 5.2.3, we will not be responsible for any loss or damage to you or your property whilst you are in attendance at an Event; and

10.3.3 if we breach these Terms in relation to your attendance to an Event, our liability to you is limited to the amount of the Event fee paid.

10.4 The limitations of liability in this clause 10 apply for the benefit of Field Gibson Media, its affiliates and all of their respective officers, directors, employees, agents, successors and assigns.

10.5 Nothing in these Terms shall limit or exclude our liability for any matters that cannot be limited or excluded under applicable law including for fraud or fraudulent misrepresentation, death or personal injury caused by Field Gibson Media's negligence.

11. Notices

11.1 Any notice given under or in connection with the Contract must be given by email. We will send notices to you to the email address specified in your registration form.

11.2 A notice sent by email is deemed to have been received at 9.00 am the next working day after transmission.

11.3 In proving the service of any notice, it will be sufficient to prove that such email was sent to the specified email address of the addressee.

12. General

12.1 Force majeure. We shall have no liability to you under these Terms if we are prevented from, delayed or interrupted in performing our obligations under these Terms, or from carrying on our business, by acts, events, omissions or accidents beyond our control provided that you are notified of such an event and its expected duration.

12.2 Changes to Events. We accept sponsorship and delegate bookings on the understanding that the programme information listed in the Event documentation is correct at the time of publication but, in certain circumstances, we may need to change the content, format, venue or timing of an Event. For example, we may need to convert the format of an Event from being in-person to online at short notice where required by applicable law or where advised by official government guidance as a result of a pandemic or epidemic. We will notify all attendees of such changes prior to the Event affected by changes by posting the changes on the relevant Website and notifying you by email.

12.3 Assignment and transfer. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may transfer any of our rights or obligations under these Terms to any affiliated company or any other party by giving notice to you in writing.

12.4 Severance. If any provision of these Terms found to be invalid, illegal or unenforceable by any court having competent jurisdiction, the invalidity, illegality or unenforceability of that provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect.

12.5 Variation. We reserve the right to vary these Terms at any time. We will notify you of such changes by publishing the updated Terms on the relevant Website and we email you details of any material changes. You will be deemed to have accepted such variations by continuing to use the Content or by attending the Event after such changes have been published or notified to you. We recommend that you check the relevant Websites regularly to take note of any changes. These Terms were last updated on 14 May 2021.

12.6 Waiver. If either party delays or fails to exercise any right or remedy under these Terms, it will not have waived that right or remedy.

12.7 Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms.

12.8 Governing law and jurisdiction. The Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from matters relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy policy

Field Gibson Media Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our websites as well as your privacy rights and how the law protects you. The websites covered by this privacy notice are as follows: www.environmental-finance.com, www.insuranceerm.com, www.insuranceassetrisk.com, www.insuranceriskdata.com, www.fieldgibsonmedia.com and www.bonddata.org ("Websites").

1. Important information and who we are

Controller

Field Gibson Media Limited of Pentagon House, 52-54 Southwark Street, London SE1 1UN, registration number ZA098022 is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).

Contact details

If you have any questions about this privacy notice or how we protect or use your personal data, please contact our Data Protection Officer. The Data Protection Officer can be contacted as follows:

Email: [email protected]

Post: Data Privacy Officer, Field Gibson Media Limited, Pentagon House, 52-54 Southwark Street, London SE1 1UN

You have the right to make a complaint at any time to the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

We keep our privacy notice under regular review. This version was last updated on 3 November 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

The Websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Websites, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

"Personal data", or "personal information", means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes title, first name, last name and username or similar identifier.
  • Contact Data includes email address and telephone number.
  • Financial Data includes payment card details (we comply with all requirements of the Payment Card Industry Data Security Standards (PCI DSS) with respect to the storage, processing and transmission of payment card data).
  • Transaction Data includes details about payments from you and other details of services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Websites.
  • Profile Data includes your username and password, purchases made by you, your interests, preferences and survey responses.
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to evaluate our "most read" articles. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • create an account on our Websites;
    • set up a trial subscription to our service or publications;
    • subscribe to our service or publications;
    • supply information for publication on our Websites;
    • complete an enquiry form;
    • request marketing to be sent to you;
    • participate in surveys or research; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.
  • Publicly available information. We may collect your corporate contact details from publicly available sources such as the website of your company on the internet.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a contract: where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate interests: where it is necessary for our legitimate interests (or those of a third party) e.g. in the interest of conducting and managing our business to give you the best service and the most secure experience. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
  • Legal compliance: where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.

ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you for a trial subscription or to register you as a new subscriber
  1. Identity
  2. Contact
Performance of a contract with you
To process and deliver your order including:
  1. Manage payments
  2. Collect and recover money owed to us
  1. Identity
  2. Contact
  3. Financial
  4. Transaction
  5. Marketing and Communications
  1. Performance of a contract with you
  2. Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

  1. Notifying you about changes to our terms and conditions or privacy notice
  2. Asking you to leave a review or take a survey
  1. Identity
  2. Contact
  3. Profile
  4. Marketing and Communications
  1. Performance of a contract with you
  2. Necessary to comply with a legal obligation
  3. Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To administer and protect our business and the Websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
  1. Identity
  2. Contact
  3. Technical
  1. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
  2. Necessary to comply with a legal obligation
To provide reports to our clients containing information about usage under corporate licenses
  1. Identity
  2. Contact
  3. Profile
  4. Usage
Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To publish information you have supplied to us on the Websites, where you have supplied information to us for such purposes
  1. Identity
  2. Contact
Necessary for our legitimate interests (for running our business)
To enable us to deal with any complaints or queries raised by you
  1. Identity
  2. Contact
Necessary for our legitimate interests (to improve our services)
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
  1. Identity
  2. Contact
  3. Profile
  4. Usage
  5. Marketing and Communications
  6. Technical
Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our Websites (e.g. by ensuring content is presented to you most effectively), services, marketing, customer relationships and experiences
  1. Technical
  2. Usage
Necessary for our legitimate interests (to define types of customers for our services, to keep our Websites updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about services that may be of interest to you
  1. Identity
  2. Contact
  3. Technical
  4. Usage
  5. Profile
  6. Marketing and Communications
Necessary for our legitimate interests (to develop our services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can amend your marketing preferences at any time by contacting us.

You will receive marketing communications from us if you have requested information from us, registered for a trial subscription or purchased a subscription from us and you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for general marketing purpose. When it comes to the management and organisation of events and conferences, we may share your personal data with our sponsors, partners and co-organisers if we deem it legitimate interest and beneficial to operating of the event in the virtual environment.

Opting out

You can ask us or third parties to stop sending you marketing messages about a particular event or certain news alerts at any time by following the opt-out links on the relevant marketing message sent to you. Alternatively you can unsubscribe from all marketing messages by contacting us.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase or other transaction.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Websites may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

We may share your personal data with the persons set out below for the purposes set out in the table above.

  • Lead sponsors at events where you are a delegate.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you provided that you have consented to such data sharing.
  • Analytics and search engine providers that assist us in the improvement and optimisation of the Websites.
  • Service providers who provide IT and system administration services based in Croatia.
  • Payment processing service providers.
  • Professional advisers including lawyers, bankers, auditors and insurers based in the UK.
  • HM Revenue & Customs and other UK authorities or regulators whom require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

Some of our service providers are based outside the European Economic Area ("EEA") so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has inside the EEA.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

If you wish to exercise any of the rights set out below, please contact us.

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Further information about your rights

 

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

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