Consumer Duty: a chance to build trust with customers

22 February 2023

Published in: Risk management, Conduct risk, Corporate strategy, Regulation, UK

Companies: Financial Conduct Authority, Association of British Insurers, Citizens Advice, Sicsic Advisory

Regulators, consultants and policy experts explain the progress insurers are making towards complying with the UK's Consumer Duty regulation and what opportunities it will present. Joshua Geer reports

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Consumer Duty: a chance to build trust with customers

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