"Wrong tone" casts insurers as Covid-19 villains

Published in: Risk management, Conduct risk, Corporate strategy, Reinsurance, Regulation, Associations, UK, Rest of Europe, US - Canada - Bermuda, ROW, People, Covid-19

Companies: Association of British Insurers, Insurance Europe, Deloitte, Rein4ce

Insurance and communication experts debated the reputation of insurance after the Covid-19 pandemic in InsuranceERM's latest webinar. Many achievements were highlighted, but a lack of empathy was a key criticism. Ronan McCaughey explains

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