From virtual claim assistants to reliable AI operations: why insurance needs unified observability
23 July 2026
Virtual claim assistants have become one of the most visible applications of AI in insurance. Yet for many insurers, the bigger challenge is no longer deploying AI, it is to operate it reliably at scale. Anil Soni suggests a framework for connecting technology performance, business outcomes and governance
PCAF developing methodologies for insurance claims and personal non-life
23 July 2026
PRA consults on updated Part VIII guidance for friendly societies
23 July 2026
Fortitude Re's rating outlook improves, says AM Best
23 July 2026
Rising wildfire perils push Canadian insurers to focus on risk mitigation
23 July 2026
Stronger coordination between government, insurers and communities will boost wildfire resilience, says Morningstar DBRS