Transformational change

In the second part of this InsuranceERM and Milliman roundtable on systems transformation, industry experts discuss how they define and manage a major systems refresh, how they deal with software vendors and the 'waterfall' and 'agile' approaches to development

Faced with huge pressure to overhaul their working practices, risk and actuarial departments have had to choose between transforming their systems and making incremental modifications. In the first part of this InsuranceERM and Milliman roundtable, industry experts discuss the challenges with the two approaches