Archive

  • Identifying vulnerable customers is top Consumer Duty reporting challenge

    25 September 2024

    Chartered Insurance Institute says UK's rules have promoted valuable internal conversations

  • TikTok portrays insurance as big banking without the stress

    07 August 2024

    CII publishes a report to address the talent shortage crisis in the insurance market

  • Curbing talent risk is "all about education", says CII executive director

    15 July 2024

    Gill White also promises AI will change the industry for the better

  • UK insurers "get the FCA's criticism" on BI claims handling

    05 October 2022

    Conduct regulator warned it is ready to use all regulatory powers to fix the problem

  • UK insurers say FCA's final diversity rules can accelerate change

    20 April 2022

    The rules apply to listed company boards and executive management teams

  • Data overhaul needed to cope with climate and cyber risks

    24 June 2021

    Panellists at CII event warn against relying on historical data

  • Fix price-walking issue by end of 2021, UK tells insurers

    23 March 2021

    Financial Conduct Authority revises timelines for general insurance reforms

  • UK insurers reflect on reputational risk ahead of BI court case

    14 January 2021

    The Chartered Insurance Institute said SMEs' satisfaction with insurers has dropped

  • Insurers name business risks for 2021

    05 January 2021

    The Chartered Insurance Institute also identifies more remote working as a continued challenge

  • Insurers have much to do in attracting ethnic talent

    24 September 2020

    Chartered Insurance Institute survey reveals the profession's progress on diversity