Archive

CII issues guidance for managing vulnerable customers

Solvency regulation, upskilling and AI key to future-proofing UK insurers

Focus on workforce capability, innovation and climate resilience to ensure long-term competitiveness

Chartered Insurance Institute urges sector to rethink vulnerability data sharing practices

Report highlights systemic barriers and proposes collaborative solutions to improve customer outcomes

FCA non-financial misconduct survey makes "uncomfortable reading" for London market

Non-financial misconduct has risen sharply in the last three years, according to FCA data