Archive

  • Consumer Duty: a chance to build trust with customers

    22 February 2023

    Regulators, consultants and policy experts explain the progress insurers are making towards complying with the UK's Consumer Duty regulation and what opportunities it will present. Joshua Geer reports

  • UK regulator urged to address "ethnicity penalty" for car insurance

    22 March 2022

    Citizens Advice analysed 18,000 motor policies in England